Terms of Service

Version: 2026-10-08 · Product: SIP (Sales Intelligence & Personalization)

These Terms of Service ("Terms") are a binding agreement between you and Casale Digital Inc. ("SIP," "we," "us" or "our") and govern your access to and use of SIP, including the website at intelsell.co, the app at app.intelsell.co and any related tools, exports and support (together, the "Service"). By creating an account, clicking "I agree" or using the Service, you accept these Terms, our Privacy Policy and our Product and Prospect Data Disclosure, which is part of these Terms.

If you use the Service on behalf of a company or other organization, you confirm that you are authorized to accept these Terms for it, and "you" includes that organization. If you have a separate signed agreement with us (for example, an Enterprise agreement), that agreement controls where it conflicts with these Terms.

Please read Section 20. It requires most disputes to be resolved by individual binding arbitration and waives class actions and jury trials, unless you opt out within 30 days.

1. Definitions

• "Customer Content" means everything you or your users submit to the Service, including prospect URLs, your company details, context notes, call transcripts, meeting notes and feedback.
• "Prospect" means a person you submit to the Service for research.
• "Prospect Data" means information about a Prospect that the Service collects or generates for you, including public information gathered from third-party sources.
• "Output" means dossiers, profiles, strategies, battle cards, role-play responses, Debrief summaries, exports and anything else the Service generates for you.
• "Authorized User" means a person you allow to use your account, such as a member of your Team plan.

2. The Service

You give SIP a Prospect's public LinkedIn profile and tell it what you sell. SIP gathers publicly available information through third-party data providers and uses AI models to produce a dossier (Buyer Persona, Market Intelligence Report and Strategies) and related tools, such as the Live Battle Card, Pre-Meeting Role Play, Debrief and exports.

The Service is a software tool for professional sales preparation. It is not legal, compliance, HR, employment, financial or investigative advice, and it is not a consumer reporting agency or a background check service.

SIP is not affiliated with, endorsed by or sponsored by LinkedIn or any other platform whose public information the Service may reference.

3. Public beta

The Service is in public beta. That means:

• features may change, break, be limited or be removed at any time, with or without notice
• the Service may be unavailable or slower at times, and we do not offer an uptime commitment or service-level agreement during the beta
• we may limit the number of new accounts, place new sign-ups on a waitlist, or limit usage per account
• your purchases are not based on any promise of future features or functionality

We may also label specific features as "beta," "preview" or "experimental." Those features are provided for evaluation, may be withdrawn at any time, and are provided without any warranty or liability on our part.

4. Accounts

• Eligibility. You must be at least 18 years old and use the Service for business purposes. The Service is offered to customers in the United States.
• Accurate information. Give us accurate account information and keep it current.
• Security. Keep your login credentials secure, and tell us right away at devops@intelsell.co about any unauthorized use. You are responsible for all activity under your account.
• One person per login. Each login is for one person. You may not share logins, and you may not open multiple accounts to get more free dossiers or to get around usage limits.
• Teams. On a Team plan, the account owner controls seats, can add and remove Authorized Users, and can access the team's dossiers and Customer Content. You are responsible for your Authorized Users' compliance with these Terms.

5. Free account, plans and billing

Free account. Each new account includes 10 free dossiers. The free account does not expire, but we may change or end the free allowance for accounts created later, and free dossiers have no cash value.

Paid plans. Sales Rep plans are for one person. Team plans cover 5 to 19 seats. For 20 or more seats or custom volume, we offer a separate Enterprise agreement. Current prices and dossier allowances are on our pricing page. Prices are in US dollars.

Automatic renewal. Paid plans are billed in advance and renew automatically each month at the then-current price, and your payment method will be charged each month until you cancel. You can cancel at any time by emailing devops@intelsell.co or, where available, from your billing settings. Cancellation takes effect at the end of the current billing period. You keep access until then, and you will not be charged again.

Dossier allowances and packs. Dossiers included in a monthly plan reset at the start of each billing period and do not roll over. Dossier packs are one-time purchases and are added to your account. Allowances and packs cannot be transferred, sold or exchanged for cash.

Payments. Payments are processed by Stripe under its own terms. You authorize us and Stripe to charge your payment method for all fees when due. If a payment fails, we may retry it and may suspend paid features until it succeeds. If you dispute a charge with your bank without first contacting us, we may suspend your account while the dispute is resolved.

Refunds. Fees are non-refundable, except where the law requires a refund or where we decide, at our discretion, to issue one.

Taxes. Prices do not include taxes. You are responsible for any sales, use or similar taxes that apply, other than taxes on our income.

Price changes. We will give you at least 14 days' notice by email before a price change applies to your plan. The new price applies from your next billing period. If you don't agree, you can cancel before it takes effect.

6. Who you may research

SIP is built to prepare you for conversations with people you are already engaged with.

• Booked meetings and existing relationships. You represent that each Prospect you submit has a scheduled meeting with you or an existing business relationship with you or your organization, and that you will use the dossier to prepare for that interaction. You will not use the Service to identify, find or build lists of new leads.
• Lawful basis. You are solely responsible for having a legitimate interest or other lawful basis for researching each Prospect and for how you use Output in outreach.
• Privacy notices. You represent that your organization gives Prospects the privacy notices the law requires, including notice where Prospects book meetings with you. A recommended notice is in our Product and Prospect Data Disclosure.
• Location. Submit only Prospects located in the United States. Do not submit people located in the European Union, the United Kingdom, Switzerland or other places with comparable data protection laws.
• No minors. Do not submit anyone you know or have reason to believe is under 18.
• Opt-outs. If a Prospect asks you to stop researching or contacting them, you will stop and will not submit them to the Service again.

7. Call transcripts and recordings

Some features, such as Debrief and Pre-Meeting Role Play, let you upload or paste transcripts, notes or other records of conversations. You are solely responsible for obtaining every notice and consent the law requires before you record, transcribe or upload any conversation, including the consent of all participants in states that require it. Do not upload a recording or transcript you are not legally allowed to share with us. If a participant asks us about a conversation you uploaded, we may refer them to you.

8. Acceptable use

You will not, and will not allow anyone else to:

1. use the Service or Output to harass, stalk, threaten, intimidate, dox, impersonate or unlawfully surveil anyone, or to research people for personal, non-business reasons
2. use the Service or Output as a factor in deciding anyone's eligibility for employment, credit, insurance, housing, education, government benefits or any other purpose covered by the Fair Credit Reporting Act or similar laws
3. use the Service or Output to discriminate against anyone, or to infer or act on a person's race, ethnicity, religion, health, sexual orientation, gender identity, disability, citizenship or immigration status, union membership, political views or other sensitive characteristics
4. submit sensitive personal information, such as Social Security numbers, financial account or card numbers, health information, or precise location data
5. send spam or unlawful marketing, or violate CAN-SPAM, the Telephone Consumer Protection Act, state privacy laws, anti-spam laws or any other applicable law in connection with the Service
6. violate the terms of LinkedIn or any other third-party platform, or use the Service to get around a platform's access restrictions
7. copy, scrape, crawl, frame or bulk-export the Service or Output beyond the features we provide, or reverse engineer, decompile or try to extract our source code, prompts or models
8. overload, disrupt, probe or bypass the security or usage limits of the Service, or access it by automated means other than features we provide
9. upload malware or content that infringes anyone's rights
10. resell, sublicense, rent or share access to the Service or Output, or use it to provide a service bureau, data brokerage or lead list to others
11. use the Service or Output to build or train a competing product, or to train any AI model
12. use the Service if you are on a US government sanctions or restricted-party list, or export or use it in violation of US export control or sanctions laws

We may investigate suspected violations, remove content, limit features, and suspend or close accounts that violate these Terms.

9. AI-generated Output

• Accuracy. Output is generated by automated research and AI models working from public information. It may be incomplete, out of date, biased or wrong, including mixing up people with similar names or attributing information to the wrong person. Confidence scores are estimates, not guarantees.
• Inferences. Communication-style and personality-style insights are model-generated hypotheses for conversation preparation. They are not psychological assessments, are not facts about any person, and must not be used to make decisions about anyone (see Section 8).
• Your review. You are solely responsible for reviewing Output, verifying anything important before relying on it, and deciding how to use it.
• Similar Output. Output may be similar or identical to output generated for other users, and we do not guarantee that any Output is unique.

10. Your content and our rights

• Your content. As between you and us, you own your Customer Content. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit and display Customer Content as needed to provide, maintain, secure and support the Service, and to share it with our service providers for those purposes.
• Output. Subject to these Terms and to the extent the law allows, you may use Output for your own internal business purposes. You may not publish dossiers about individuals or share them outside your organization.
• Usage data. We may collect and use data about how the Service is used, and aggregated or de-identified data that does not identify you, your Authorized Users or any Prospect, to operate, analyze and improve the Service.
• Our property. The Service, including its software, design, prompts, workflows, website, branding and documentation, and all improvements to them, belongs to us and our licensors. These Terms do not grant you any rights except the limited right to use the Service as described here.
• Feedback. If you send us ideas or feedback, we may use them for any purpose without obligation or payment to you.
• Publicity. We will not use your name or logo publicly without your permission.

11. Your responsibility for Customer Content

You represent that you have all rights, permissions and consents needed to submit Customer Content to the Service and to let us process it as these Terms describe, and that doing so does not violate any law or anyone's rights.

12. Third-party services

The Service relies on third parties, including hosting, sign-in, payment, AI model and public-data providers. Their outages, changes, limits or decisions can affect the Service, and we are not responsible for them. If you choose to sign in with Google, export to Google Slides or connect another third-party service, that service's terms and privacy policy also apply.

13. Privacy and security

Our Privacy Policy explains how we handle personal information. We use reasonable administrative, technical and physical measures designed to protect Customer Content, but no system is completely secure and we cannot guarantee security. You are responsible for securing your devices, accounts and any Output you download or share.

14. Suspension

We may suspend or limit your access, with notice where practical, if we reasonably believe that you have violated these Terms, your use creates a security, legal or operational risk, a payment is overdue, or the law or a provider requires it. We will restore access once the issue is resolved, where appropriate.

15. Term and termination

These Terms apply from when you first use the Service until your account is closed. You may stop using the Service and ask us to close your account at any time by emailing devops@intelsell.co. We may close your account or end these Terms for any material breach, for non-payment, or if we discontinue the Service, in which case we will give you reasonable notice and refund any prepaid fees for the unused part of a billing period.

When your account closes, your right to use the Service ends, and we may delete your Customer Content and Output as our Privacy Policy describes. We are not required to keep it, so export anything you need before closing your account. Sections 1, 5 (for amounts owed), 6 through 11, and 16 through 22 survive termination.

16. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT OUTPUT WILL BE ACCURATE, COMPLETE OR CURRENT, OR THAT USING THE SERVICE WILL PRODUCE ANY RESULT, INCLUDING MEETINGS, DEALS OR REVENUE.

17. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS:

• NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL OR DATA, EVEN IF ADVISED THEY WERE POSSIBLE.
• OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) $100.
• THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, YOUR VIOLATION OF SECTION 6, 7 OR 8, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

Some jurisdictions do not allow certain limitations, so some of them may not apply to you.

18. Indemnification

You will defend, indemnify and hold harmless Casale Digital Inc. and its officers, directors, employees and contractors from any third-party claim, and any resulting losses, damages, fines, penalties and reasonable costs, including legal fees, arising from: (a) the Prospects you submit or your Customer Content; (b) your use of Output, including any outreach you send; (c) your breach of these Terms, including Sections 6, 7 and 8; or (d) your violation of any law or third-party right or terms. We will notify you of the claim, let you control the defense (except that you may not settle a claim in a way that admits fault for us or imposes obligations on us without our consent), and reasonably cooperate at your expense.

19. Governing law

These Terms are governed by the laws of the State of New York and applicable US federal law, including the Federal Arbitration Act, without regard to conflict-of-law rules. Subject to Section 20, the state and federal courts located in New York County, New York have exclusive jurisdiction, and both parties consent to them.

20. Dispute resolution and arbitration

• Talk to us first. Before starting a claim, the party raising it must send a written description of the dispute (to us at devops@intelsell.co) and both parties will try in good faith to resolve it for 30 days.
• Binding arbitration. If the dispute is not resolved, it will be decided by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in New York County, New York, or by video. Claims of $10,000 or less may be decided on written submissions.
• Exceptions. Either party may bring an individual claim in small claims court, and either party may seek an injunction in court to protect its intellectual property or stop unauthorized use of the Service.
• Class action and jury waiver. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective or representative proceeding. Both parties waive any right to a jury trial.
• Mass filings. If 25 or more similar claims are filed by or with the help of the same law firm or group, they will be administered in batches of up to 25 claims, and the arbitration provider may set reasonable procedures for handling them.
• Opt-out. You may opt out of this Section 20 by emailing devops@intelsell.co within 30 days after you first accept these Terms, with your name, account email and a statement that you opt out of arbitration. If you opt out, Section 19 applies.
• Time limit. To the extent the law allows, any claim must be brought within one year after it arises.
• If the class action waiver is found unenforceable for a claim, that claim will be heard in court under Section 19, not in arbitration.

21. Changes to these Terms

We may update these Terms from time to time. For material changes, we will update the version date, notify you by email or in the app at least 14 days before the change takes effect (unless the change is required by law or addresses a new feature), and may ask you to accept the updated Terms. If you keep using the Service after the change takes effect, you accept the updated Terms. If you don't agree, stop using the Service and cancel.

22. General terms

• Entire agreement. These Terms, together with the documents they reference and any signed order or Enterprise agreement, are the entire agreement between you and us about the Service.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization or sale of assets.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as outages of third-party providers, internet failures, natural disasters, war, labor disputes or government action, except for payment obligations.
• Notices. We may send you notices by email to your account address or in the app. You agree to receive communications from us electronically. Send notices to us at devops@intelsell.co.
• Severability and waiver. If any part of these Terms is unenforceable, the rest stays in effect. Our failure to enforce a right is not a waiver of it.
• Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture or agency relationship.
• No third-party beneficiaries. These Terms do not give rights to anyone other than you and us.
• Export. You will comply with all US export control and sanctions laws in using the Service.

23. Contact

Casale Digital Inc. (SIP). Questions about these Terms: devops@intelsell.co, or use in-app feedback.